Privacy Policy
Vous Vitamin, LLC (the “Company,” “we,” or “us”) owns and operates www.vousvitamin.com (the “Site”). We respect your privacy, are seriously committed to protecting your privacy and that of our other Site users and customers (together, “Customers”). Accordingly, we have established and are publishing this Privacy Policy to explain how we treat information our Customers provide to us. Please read this Privacy Policy carefully prior to your access to and/or use of the Site. If you do not agree to abide by this Privacy Policy, please do not access or use the Site. By submitting information to us by visiting or using the Site or by purchasing custom vitamins and/or supplements (the “Products”), you are accepting the practices described in this Privacy Policy. You are also directed to read and understand our Terms and Conditions (www.vousvitamin.com/termsandconditions), which are expressly incorporated herein.
Your Authority to Access and Use the Site
You represent and warrant that you are at least 18 years of age and are fully able and competent to use the Site enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Privacy Policy.Privacy Policy Relating to Children
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the Site from persons under 13 years of age, and no part of our Site is directed to persons under 13. If you are under 13 years of age, then please do not use or access the Site at any time or in any manner. If we learn that personally identifiable information of persons under 13 years of age has been collected on the Site without verified parental consent, we will take the appropriate steps to delete this information.Collection of Personal Information
We may collect information from Customers at several different points on the Site. A Customer potentially may enter contact information (such as name, e-mail address, telephone number, and/or mailing address) in order to request additional information about one or more of our Products. Similar contact information, further including credit card numbers, may be collected in order to process Customer orders. Contact information collected may be stored in a database, and may be used for periodic mailings, to send emails announcing items we believe of interest to our Customers, and to respond to specific Customer inquiries. By filling out our online forms, including our online order forms, you give consent to be contacted by us. If a Customer asks us to remove them from a contact list, the Customer’s personal information will be flagged as “do not contact.” While we may store and process such information, we make no representation or warranty with respect to any duty to permanently store any personal information you may provide.Use of Personal Information
We use your personal information to identify you and, in some cases, to improve and customize the content you see on the Site. Your personal information will be used to send you Product information, it may also be aggregated and used by us for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity, to enforce the Terms and Conditions, for other internal purposes, and as otherwise described to you at the time of collection. We will obtain your consent for any use of your personal information beyond those set forth in this Privacy Policy and the original uses for which you provided your consent. You agree that we may use personal information about you to analyze Site usage, improve or customize our Products offerings and service experience, customize the Site’s content, and as otherwise set forth in this Privacy Policy. You also agree that we may use your personal information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting this Privacy Policy, you expressly agree to receive this information, unless you specifically opt out in applicable circumstances.Disclosure of Personal Information
Except as expressly provided herein, absent your prior consent, we do not share your personal information with any unrelated third parties. Additionally, we do not permit unrelated third parties to perform “reverse searches” whereby they could identify users from email addresses. The following describes some of the ways that your personal information may be disclosed in the normal scope of our business:- External Service Providers. We may disclose some of your personal information to the shipping or freight companies we use to package and/or ship your Products.
- Internal Service Providers. We may use third parties to facilitate or outsource one or more aspects of our business, Products and services. Therefore, we may provide some of your personal information directly to these internal service providers (e.g., Customer services). In some instances, the internal service provider may collect information directly from you.
- Google Analytics. We may use third party measurement software from Google Analytics to gather and compile aggregated website usage information. Google Analytics does not collect, track or have any access to personal information received at the Site. To find out more about Google Analytics, their technology, their privacy policy and their opt-out alternatives visit the Google Analytics Privacy Overview (http://www.google.com/intl/en/analytics/privacyoverview.html).
- Market Research. We may aggregate personal information to collect data and gain insights about our Customers’ behavior and disclose such information in a non-personally identifiable manner to research institutions and other third parties. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally without your explicit consent. Notwithstanding the foregoing, we reserve the right, and you authorize us, to share or disclose your personal information, including, without limitation, any content, records or electronic communications of any kind, when we determine, in our sole discretion, that the disclosure of your personally identifiable information is necessary to identify, contact, or bring legal action against you if:
- you are or may be violating this Privacy Policy;
- you are interfering with our or a third party’s rights or property;
- you are violating any applicable law, rule or regulation;
- it is necessary and/or required by any applicable law, rule or regulation; and/or
- it is requested by governmental authorities in the event of any investigation, act of terrorism or instance of local, regional or national emergency.
Cookies
We may set and access cookies on Customers’ computers for the purpose of maintaining an association between a Customer and items added by the Customer to a shopping cart for purchase, and for maintaining this association throughout order processing. We may also set and access a cookie from Google on Customers’ computers to enable what Google refers to as Google Analytics Demographics and Interest Reporting, enabling us to obtain Customer demographic data including a Customer’s age, gender, language, and interests. We may use this data for general marketing knowledge, and to tailor our Product offerings and advertising to better meet the needs and interests of our Customers. Cookies are not used by us to retrieve any personally-identifiable information.Web Beacons
Web Beacons, also known as pixel tags and clear GIFs (“Web Beacons”), are electronic images that allow a website to access cookies and help track marketing campaigns and general usage patterns of visitors to those websites. Web Beacons can recognize certain types of information, such as cookie numbers, time and date of a page view, and a description of the page where the Web Beacon is placed. No personally identifiable information about you is shared with third parties through the use of Web Beacons on the Site. However, through Web Beacons, we may collect general information that will not personally identify you, such as: Internet browser, operating system, IP address, date of visit, time of visit and path taken through the Site.- Internal use of Web Beacons. We may use Web Beacons internally to count visitors and recognize visitors through cookies. Access to cookies helps us personalize your experience when you visit the Site.
- Email. We may include Web Beacons in HTML-formatted email messages that we send to you. Web Beacons in email messages help us determine your interest in and the effectiveness of such emails.
- External use of Web Beacons. We may also use Web Beacons externally. For example, we may report aggregate information about visitors, such as demographic and usage information, to affiliates and other third parties.