Privacy Policy

Vous Vitamin, LLC (the “Company,” “we,” or “us”) owns and operates www.vousvitamin.com (the “Site”). We respect your privacy, are seriously committed to protecting your privacy and that of our other Site users and customers (together, “Customers”). Accordingly, we have established and are publishing this Privacy Policy to explain how we treat information our Customers provide to us. Please read this Privacy Policy carefully prior to your access to and/or use of the Site. If you do not agree to abide by this Privacy Policy, please do not access or use the Site. By submitting information to us by visiting or using the Site or by purchasing custom vitamins and/or supplements (the “Products”), you are accepting the practices described in this Privacy Policy. You are also directed to read and understand our Terms and Conditions (www.vousvitamin.com/termsandconditions), which are expressly incorporated herein.

Your Authority to Access and Use the Site

You represent and warrant that you are at least 18 years of age and are fully able and competent to use the Site enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Privacy Policy.

Privacy Policy Relating to Children

Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the Site from persons under 13 years of age, and no part of our Site is directed to persons under 13. If you are under 13 years of age, then please do not use or access the Site at any time or in any manner. If we learn that personally identifiable information of persons under 13 years of age has been collected on the Site without verified parental consent, we will take the appropriate steps to delete this information.

Collection of Personal Information

We may collect information from Customers at several different points on the Site. A Customer potentially may enter contact information (such as name, e-mail address, telephone number, and/or mailing address) in order to request additional information about one or more of our Products. Similar contact information, further including credit card numbers, may be collected in order to process Customer orders. Contact information collected may be stored in a database, and may be used for periodic mailings, to send emails announcing items we believe of interest to our Customers, and to respond to specific Customer inquiries. By filling out our online forms, including our online order forms, you give consent to be contacted by us. If a Customer asks us to remove them from a contact list, the Customer’s personal information will be flagged as “do not contact.” While we may store and process such information, we make no representation or warranty with respect to any duty to permanently store any personal information you may provide.

Use of Personal Information

We use your personal information to identify you and, in some cases, to improve and customize the content you see on the Site. Your personal information will be used to send you Product information, it may also be aggregated and used by us for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity, to enforce the Terms and Conditions, for other internal purposes, and as otherwise described to you at the time of collection. We will obtain your consent for any use of your personal information beyond those set forth in this Privacy Policy and the original uses for which you provided your consent. You agree that we may use personal information about you to analyze Site usage, improve or customize our Products offerings and service experience, customize the Site’s content, and as otherwise set forth in this Privacy Policy. You also agree that we may use your personal information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting this Privacy Policy, you expressly agree to receive this information, unless you specifically opt out in applicable circumstances.

Disclosure of Personal Information

Except as expressly provided herein, absent your prior consent, we do not share your personal information with any unrelated third parties. Additionally, we do not permit unrelated third parties to perform “reverse searches” whereby they could identify users from email addresses. The following describes some of the ways that your personal information may be disclosed in the normal scope of our business:
  • External Service Providers. We may disclose some of your personal information to the shipping or freight companies we use to package and/or ship your Products.
  • Internal Service Providers. We may use third parties to facilitate or outsource one or more aspects of our business, Products and services. Therefore, we may provide some of your personal information directly to these internal service providers (e.g., Customer services). In some instances, the internal service provider may collect information directly from you.
  • Google Analytics. We may use third party measurement software from Google Analytics to gather and compile aggregated website usage information. Google Analytics does not collect, track or have any access to personal information received at the Site. To find out more about Google Analytics, their technology, their privacy policy and their opt-out alternatives visit the Google Analytics Privacy Overview (http://www.google.com/intl/en/analytics/privacyoverview.html).
  • Market Research. We may aggregate personal information to collect data and gain insights about our Customers’ behavior and disclose such information in a non-personally identifiable manner to research institutions and other third parties. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally without your explicit consent. Notwithstanding the foregoing, we reserve the right, and you authorize us, to share or disclose your personal information, including, without limitation, any content, records or electronic communications of any kind, when we determine, in our sole discretion, that the disclosure of your personally identifiable information is necessary to identify, contact, or bring legal action against you if:
      • you are or may be violating this Privacy Policy;
      • you are interfering with our or a third party’s rights or property;
      • you are violating any applicable law, rule or regulation;
      • it is necessary and/or required by any applicable law, rule or regulation; and/or
      • it is requested by governmental authorities in the event of any investigation, act of terrorism or instance of local, regional or national emergency.
In addition, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example, without limiting the foregoing, we may be forced to disclose personal information to the government or third parties under certain circumstances or third parties may unlawfully intercept or access your transmissions or communications. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private. However, we shall use reasonable commercial and legal efforts to protect its users’ information and to maintain the privacy and anonymity of our Customers. In the event of a merger, acquisition, sale of substantially all of its assets or change of control of the Company, your personal information will be considered a business asset and will be transferred to the applicable new entity.

Cookies

We may set and access cookies on Customers’ computers for the purpose of maintaining an association between a Customer and items added by the Customer to a shopping cart for purchase, and for maintaining this association throughout order processing. We may also set and access a cookie from Google on Customers’ computers to enable what Google refers to as Google Analytics Demographics and Interest Reporting, enabling us to obtain Customer demographic data including a Customer’s age, gender, language, and interests. We may use this data for general marketing knowledge, and to tailor our Product offerings and advertising to better meet the needs and interests of our Customers. Cookies are not used by us to retrieve any personally-identifiable information.

Web Beacons

Web Beacons, also known as pixel tags and clear GIFs (“Web Beacons”), are electronic images that allow a website to access cookies and help track marketing campaigns and general usage patterns of visitors to those websites. Web Beacons can recognize certain types of information, such as cookie numbers, time and date of a page view, and a description of the page where the Web Beacon is placed. No personally identifiable information about you is shared with third parties through the use of Web Beacons on the Site. However, through Web Beacons, we may collect general information that will not personally identify you, such as: Internet browser, operating system, IP address, date of visit, time of visit and path taken through the Site.
  • Internal use of Web Beacons. We may use Web Beacons internally to count visitors and recognize visitors through cookies. Access to cookies helps us personalize your experience when you visit the Site.
  • Email. We may include Web Beacons in HTML-formatted email messages that we send to you. Web Beacons in email messages help us determine your interest in and the effectiveness of such emails.
  • External use of Web Beacons. We may also use Web Beacons externally. For example, we may report aggregate information about visitors, such as demographic and usage information, to affiliates and other third parties.

Links to Third Party Websites

The Site may include links to third party websites, or may be integrated with services provided by third parties. Such links or integration are not an endorsement by us of those websites and/or the products or services offered on those websites. Third parties may have different privacy policies, and we are not responsible for the privacy practices of those third party websites. If you click on a link to a third party website, or otherwise participate in a third party service through the Site, we you to check the privacy policy of that website, as it may differ substantially from that of this Privacy Policy. We make no representations or warranties nor are we responsible for the privacy policies of any websites other than the Site. If you decide to access any third party links appearing on the Site, you do so at your own risk.

Notice to International Users

The Site is hosted in the United States. If you are a Customer accessing the Site from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Site, which is governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to that transfer.

Changes to this Privacy Policy

We reserve the right, in our sole discretion, to update, amend and/or change this Privacy Policy without prior notice and at any time. Updates to this Privacy Policy will be posted here. You are encouraged to revisit this Privacy Policy from time to time in order to review any changes that have been made. Your continued use of the Site and purchase of Products following the posting of any such changes shall automatically be deemed your acceptance of all changes.

Questions

If you have questions, comments, concerns or feedback regarding this Privacy Policy, please contact us via email: customerservice@vousvitamin.com.

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