Change Payment Method

The Change Payment Method button can be used update the payment method for future recurring payments, e.g., When a subscriber’s credit card expires, or they want to use a different credit card than the one currently on file.

Change Recurring Payment Process

To change the payment method used for a subscription, a customer can:

  1. Go to My Account > View Subscription page.
  2. Click the Change Payment button.
  3. Enter the new payment details on the Checkout page.
  4. (Optional): Click the Update the payment method used for all of my current subscriptions checkbox to update all subscriptions.
  5. Submit the Checkout form and return to the My Account > View Subscription page.